Robo Facility ServicesBergen County, New JerseySpeak with our team(201) 663-8828

Credentials

Insured, registered, and on our own payroll.

Most of the price pressure in this trade comes from crews with no insurance, no payroll, and no paperwork. Here is everything a building manager would ask us for, published before anyone has to ask.

Registration and standing

What the State of New Jersey has on file.

Legal entity
Robo Facility Services LLCA New Jersey domestic limited liability company in good standing.
NJ entity ID
0451519106Verifiable against the State of New Jersey business records at any time.
Federal EIN
On file, provided on our W-9Issued by the IRS. Supplied with the first invoice or on request.
NJ Business Registration Certificate
IssuedRequired by statute before any New Jersey public entity, school district, county or municipality may contract with a vendor.
Sales tax authority
RegisteredNew Jersey taxes cleaning services at 6.625%. We collect and remit it, itemized as its own line on every invoice.
NAICS code
561720 — Janitorial ServicesThe classification used on vendor registrations and government solicitations.

Coverage

What we carry, and why each line matters to you.

General liability
$1,000,000 per occurrence / $2,000,000 aggregateThe limit written into most commercial janitorial contracts and required by the State of New Jersey's own standard terms.
Care, custody & control
EndorsedStandard general liability excludes damage to the property being worked on. This endorsement covers the floor, the countertop, or the equipment we are actually cleaning — the gap that most cleaning contractors carry unknowingly.
Workers' compensation
Bound before any employee's first shiftMandatory in New Jersey from the moment a company has employees, and we will not put a person in your building before it is in force. If an uninsured contractor's worker is injured on your property, that exposure can land on the owner — so ask every bidder for the certificate, not just the promise.
Janitorial bond
Available on requestFor buildings requiring bonding for after-hours access. Tell us your requirement at the walkthrough and it is in place before the first shift.
Additional insured
CG 20 10 and CG 20 37 availableWe provide the endorsement pages themselves, not just a checked box on a certificate. Property managers who have been through a claim know the difference.

Current certificates, limits, and carrier information are provided on request. Call (201) 663-8828 and we will have our agent issue a certificate naming you directly.

Questions we get

The things worth asking any contractor.

Can you send a certificate of insurance?

Yes, before the first shift rather than after you ask. Send us the certificate holder language, any additional insured requirements, and the limits your lease or management agreement specifies, and our agent issues it directly to you.

Are your cleaners employees or subcontractors?

Employees. Every person who enters your building goes on our W-2 payroll, covered by workers' compensation, and trained by us — never subcontracted and never paid cash. Much of this industry pays cash or issues 1099s. Under New Jersey's ABC test that classification rarely survives scrutiny, and the unpaid liability has a way of finding the property owner.

Do you run background checks?

Yes, before a new hire is assigned to any account, and again for any site that requires it. Buildings with their own vendor screening requirements can have our crew list run through their process.

How do you handle keys and alarm codes?

Every employee gets a unique alarm code rather than a shared one, so entry and exit are attributable. We keep a signed key log, prefer a lock box over master keys, and any lost credential is reported the same night.

Can you register in our vendor compliance portal?

Yes. We are set up to complete onboarding through the platforms property managers commonly use, and we maintain the documents those platforms re-verify each year.

Do you charge sales tax?

New Jersey taxes cleaning services at 6.625% for both commercial and residential customers. It appears as a separate line on every proposal and invoice, never folded into the rate. Tax-exempt organizations can provide a valid Form ST-5 and we will honor it.

Ask us for the paperwork first.

Send over your insurance requirements and we will have the certificate in your inbox before we ever walk your building. It is the fastest way to find out whether a contractor is real.

Book a walkthroughor call (201) 663-8828