Is common area cleaning actually required in New Jersey?
For registered multiple dwellings, the housing code addresses it directly. N.J.A.C. 5:10-11.3 is titled “Janitorial services required” and requires the person in regular attendance who is responsible for janitorial duties to provide regular daily care for all common areas, and N.J.A.C. 5:10-8.2(b) sets the standard those surfaces have to meet at all times. How an owner staffs that is a business decision. Whether the duty exists is not.
What does an inspector look at in the common areas?
Interior common areas are scored as their own violation area under N.J.A.C. 5:10-1.17, which means they carry their own penalties and their own escalation independent of the units. The sections above point at the same places: receptacles and trash rooms (9.1(c)), storage and aisles in common areas (17.3(a)), infestation in common areas (10.2), and any surface that is clean at 6am and not at 4pm (8.2(b)).
Do we need daytime coverage, or is a night crew enough?
It depends on the building, and any vendor who answers that without walking it is guessing. The two things that push a property toward daytime hours are an acceptance standard written as “at all times” and amenity spaces that are used for fourteen hours after being cleaned once. Package rooms, gyms and pool baths are the spaces to look at first. We would rather scope the hours honestly than sell coverage a building does not need.
Can you handle turnover cleaning on our schedule?
Turnover is a date, not a task. We need to know where cleaning sits in your make-ready sequence, whether your standard is seven, five or three days, whether your town inspects the unit before occupancy, and whether the building is pre-1978 and running standard treatments at turnover — because that last one changes the method, down to the mops. Given those four answers we will commit to a date in writing.
Who cleans the chute and the compactor?
Not us. The scope will cover chute intake doors and their surrounds on each floor, and the compactor room itself. Interior chute cleaning is specialist work, and the standard the building code points to is NFPA 82, Standard on Incinerators and Waste and Linen Handling Systems and Equipment, whose current edition is 2024. What that standard requires is not quoted here: NFPA sells its standards rather than publishing them, so nothing on this page can be checked against the text without buying it, and a cleaning company’s summary of a standard you cannot open is worth very little. Ask your fire official what the standard requires at your building and how it is enforced locally. Servicing the compactor itself is a lockout–tagout matter and belongs to the property, not to a cleaning crew.
Do you subcontract?
No. Everyone who works in your building is a W-2 employee of this company, on our workers' compensation policy before their first shift and screened under whatever criminal-history diligence your vendor agreement requires. We say it plainly because it should be table stakes rather than a selling point. What we would rather be judged on is whether the written scope names the trash room wash frequency, the matting plan, the elevator cab chemistry and the position of the clean in your make-ready sequence — because those are the things that decide whether a building passes an inspection.
Have you done multifamily work before?
Not as this company. Robo Facility Services was formed in New Jersey in August 2026 and would rather say so than manufacture a client list. The owner is a separate question: he has worked in this trade for more than fifteen years — in offices, medical and dental suites, warehouses, post-construction work, homes and government buildings — and started the LLC because he wanted to work for himself. Those years are his rather than the company's. Residential is among them, but a home is not a multifamily common area, and nothing here claims the two are the same. That work was done for other people, so none of those buildings are this company's to show you or to offer as a reference. What we bring to a walkthrough is the code above, the questions behind it, and a written scope that names frequencies rather than adjectives. We also accept the consequence: Under N.J.A.C. 5:10-11.2(a), anyone who undertakes operation or maintenance responsibilities for the owner assumes them concurrently with the owner, and is subject to penalty for any item within the responsibilities assumed. Once this company takes on a building's cleaning, the rule will put it on the hook alongside you for that work.
What does it cost?
It is quoted after a walkthrough, as a fixed monthly figure with common areas, any daytime coverage and turnover work shown as separate lines, and 6.625 percent New Jersey sales tax as its own line. Escalation will be written as a wage and benefit pass-through rather than a fixed percentage; New Jersey's minimum wage rose to $15.92 an hour for most workers on 1 January 2026, per the NJDOL public notice listed under Sources. Anyone pricing a residential building from unit count alone, without asking about amenity hours, trash room configuration, matting or the age of the stock, is quoting a building they have not seen.