Credentials
Every claim on this page can be checked by a stranger with a browser and no login. Below are the six checks worth running on any New Jersey cleaning company, the free state tools that run them, and what each one returns when you run it on this one — including the two that come back empty, and why.
On file
Where the buyer is a public one, the Business Registration Certificate in that table stops being optional and acquires a deadline — along with a set of bidding rules that decide whether a package is even opened. Those are on our page about public sector cleaning. Two tools do all of the work in that table, and both are free with no account. The Business Entity Name Search takes a company name. The Certificate Validation form takes a certificate number, which is why ours is printed above. Run them on every bidder, not just on us.
Check one
The Division of Revenue and Enterprise Services runs a Business Entity Name Search with no login and no fee. Type a company name and you get back the entity ID, the city, the type and the incorporated date. What you do not get is standing — there is no status field on that screen at any screen size. Anyone telling you they are “in good standing, check the state site” is pointing you at a tool that does not show it.
If standing actually matters to your contract, New Jersey will sell you the answer: $50 for an LLC short-form standing certificate, $100 for the long form. That fee page was last updated 24 April 2025. You do not need the company's permission and you do not need to tell them you looked.
Certificate Validation confirms that a specific certificate is genuine, and it accepts only a certificate validation number or a Document Locator Number. It will not take a company name and it will not take an entity ID. That is why the certificate number is printed on this page — without it, the tool is useless to you.
The state record shows a Branchburg address, in Somerset County, roughly thirty-five miles from the Bergen corridors this company works. It is a registered agent's address and nothing else happens there. This is the sort of thing a buyer finds on their own and reads as evasive, so it is published here first rather than left to be discovered.
Check two
This one is genuinely confusing, and the confusion is the State’s rather than the reader’s. It took four steps to resolve and all four are set out here, because the honest answer is narrower than either “yes, licensed” or “no such thing.”
New Jersey publishes a License & Certification Guide. Under cleaning it reads: “Cleaning Service, Maid Service | Dept of Law & Public Safety, Division of Consumer Affairs, Bureau of Employment & Personnel Services, 973-504-6370 | LICENSE.” Directly related: “Janitorial Service — SEE: Employment Agency.” On the face of it, that says this trade is licensed. The guide's footer reads RLCI003 / 01/25/11, and its masthead still points at a state domain that no longer serves it.
973-504-6370 is the Division of Consumer Affairs' Regulated Business Section — the unit that licenses employment agencies and temporary help service firms. Its own published scope list contains no cleaning, janitorial, maid or housekeeping entry anywhere. The guide is not pointing at a cleaning licence. It is pointing at the employment-agency licence, which is what its “SEE: Employment Agency” cross-reference said all along.
N.J.A.C. 13:45B-1.2 defines an employment agency as one who for a fee procures employment, supplies job seekers on a temporary basis, or “[p]laces household workers in domestic positions.” A temporary help service firm assigns its own employees to a customer's “temporary, excess or special work loads.” This company places nobody with anyone and assigns nobody to anyone — it sells a cleaning service under its own contract. Being straight about the residual: no primary source draws the line between placing a household worker and selling a recurring cleaning service, and the Division that would draw it could not be reached.
The Division runs 51 professional and occupational boards, and its real-time verification system covers 54 professions and 87 business licence types — counted on 6 September 2026, because those menus change. Cleaning appears in none of them. Separately, municipalities keep general business-licensing power under N.J.S.A. 40:52-1(g) over “all other kinds of business conducted in the municipality other than herein mentioned,” so a local requirement is a town-by-town question. So the useful move is not to ask whether a contractor is licensed. It is to ask which licence, and which agency issued it, and then look that agency up.
Check three
Three separate instruments get collapsed into one phrase, and keeping them apart is most of the value here. General liability answers for injury and property damage. Workers’ compensation answers for an injured worker, so that the building owner is not drawn in. A janitorial or business services bond answers for employee dishonesty — and it pays the cleaning company, not you. None of the three has anything to say about whether the floors are clean, which is what the written scope and the walkthrough are for.
Three things about that table that are worth more than the table. First, the bond instrument names the company rather than the customer: the standard commercial crime form states that it is for the policyholder’s benefit only and “provides no rights or benefits to any other person or entity, including your ‘client.’” Second, the widely repeated line that a bond pays only after a criminal conviction is a contract term, not a rule of law — one surety describes its own business services bond that way in a footnote, and substitutes “indicted” in North Carolina, while the standard commercial crime form contains no conviction condition anywhere across its twenty-one pages. Where a federal regulator has actually written rules for what a fidelity bond must cover, in a different context entirely, it went the other way and required recovery even where the act is not punishable as a crime. So the question to ask a bidder is not “are you bonded.” It is which instrument, what limit, and what has to happen before it pays. Third, nothing in the table above is in force today, and there is no lookup that will tell you otherwise — the route that exists is the one for the day it binds, and it is named in the row.
Check four
New Jersey's labour department states the trigger for a limited liability company plainly: coverage is required so long as any one or more individuals, excluding members of the LLC, perform services for prior, current or anticipated financial consideration. Failure to insure carries $5,000 per ten-day period and can be prosecuted as a disorderly persons offence. That is why the timing on this is not negotiable and not a matter of preference.
The New Jersey Compensation Rating and Inspection Bureau publishes a Proof of Coverage search. It returns the insured's name and address, the insurer, a coverage ID, the policy number and the policy period. Two caveats it prints on itself: the required date field is only an as-of date, and the Bureau's own disclaimer warns that cancellations may not be reflected. It carried “Date Current as of: 9/4/2026” when this page was written.
Nothing. Search the name and it returns no entries, because there are no employees and no policy bound. That is the honest state of it. The day it binds, the carrier reports the policy to the Bureau and you can confirm the carrier, the policy number and the policy period yourself, on a state site, without asking us or trusting a PDF we sent you.
Check five
New Jersey's model civil jury charge on respondeat superior is the plain version: an employer answers for its employee's negligence committed within the scope of employment. Where the worker belonged to somebody else, responsibility turns instead on an eleven-factor control test. The practical consequence for a customer is that in a subcontracted arrangement the first fight is not about the damage — it is about whose worker it was.
Under N.J.S.A. 43:21-19(i)(6) a worker is an employee unless all three prongs are met: freedom from control, service outside the usual course or place of the business, and an independently established trade. Every worked example on the second prong was struck from New Jersey's 2026 rulemaking before adoption, so there is no published illustration to lean on — a point set out on our page about the ABC test and cleaning contractors. The department is also explicit that issuing a 1099 does not by itself settle classification.
For an intentional wrong outside the scope of employment, the leading New Jersey case is Di Cosala v. Kay, 91 N.J. 159 (1982): an employer answers where it knew or had reason to know of the particular unfitness and could reasonably have foreseen that it created a risk of harm. So the customer's claim in a theft case is that the company hired badly — and the company's defence is its hiring file. Which is why a published screening standard is worth more to you than a bond certificate, and why the bond section below says what it says.
What follows is policy this company has committed to and will apply from its first hire, written down in advance rather than described after the fact. W-2 payroll only, never subcontracted and never cash. A named criminal-records screen that every hire clears before a first shift. A unique alarm code per employee rather than a shared one, keys logged and signed, and the access arrangement written into the agreement rather than agreed at the door. An account assigned to the same people rather than rotated. What each of those checks consists of, and why an adjective like “vetted” is not something you can compare between bidders, is set out on our house cleaning page.
Check six
Public, searchable by company name and by NAICS code — ours is 561720. It carries its own currency note; it read “Reflects inspection data through 09/03/2026” when this page was written. Search us and you will find nothing, because a company that has never had an employee has never been inspectable. That is a fact about our age rather than a record.
The labour department publishes employers found in violation of state wage, benefit and tax laws. Worth reading its own header carefully: the page says it updates monthly and also states it was last updated on 20 March 2026. Both sentences are on the same screen. A clean search is clean as of that date and no later, which is a caveat the page does not draw attention to.
The one company-level certification in this trade with a public registry. It requires an assessment by an accredited third-party assessor, and every certified organisation is listed. We hold no certification of any kind, and it is worth saying that plainly rather than letting a logo imply otherwise. Look up any bidder there yourself — that is the point of naming it.
Run all three on every bidder. None of them will show anything for us, and it is worth being exact about what that means: an empty result on a company formed in August 2026 with no employees is a fact about its age, not a clean record. A ten-year-old company with three empty results has told you something. We have not.
The other side of it
That list is the reason the rest of the page can be trusted. It is maintained in the source of this page under a rule that says it shrinks only when a document exists — never when the copy gets brave. Anything moving out of it arrives with an effective date attached, and this page is updated the day that date lands. Why this company exists at all, and what it is trying to be different from, is on the about page. Most readers arrive here from a building: what a commercial scope actually has to name, what changes in a medical or dental suite, and what a multiple dwelling’s own housing code requires of it, are each set out on their own page. How a number is built is on what it costs.
Questions
Once coverage is bound, yes — send the certificate-holder language and any additional-insured requirements and the certificate is issued to you directly. But know what you are holding. The current ACORD certificate says on its own face that it “is issued as a matter of information only and confers no rights upon the certificate holder,” its limits footnote warns that limits “may have been reduced by paid claims,” and its cancellation block promises only that notice will be delivered in accordance with the policy provisions — so nobody should promise you thirty days. The check that means something is to call the number in the PRODUCER box, not one a vendor emailed you, and match the carrier name and NAIC number against the State's roster of licensed carriers.
W-2 employees, never subcontracted and never paid cash. That is a hiring policy fixed in advance of the first hire, not a description of an existing workforce. The reason it is the policy is in check five above — under New Jersey's three-prong test a cleaning company classifying its cleaners as contractors is taking a risk a W-2 employer is not, and the liability from getting it wrong has a way of reaching the property owner.
The honest mechanism, rather than the reassuring version. Your claim is against the company. A janitorial bond, where one is in place, pays the company rather than you. If it came to it, New Jersey's small claims court handles disputes up to $5,000 at a $35 filing fee against one defendant plus $5 for each additional; $5,000 to $20,000 goes to the regular Special Civil Part and above that to the Law Division. The Judiciary's own guide warns that suing in small claims for more than the cap gives up the excess permanently, and small claims cannot order property returned — only money. That is the real landscape, and it is a stronger reason to care about who a company hires than any certificate is.
Yes, at 6.625 percent, shown as its own line on every invoice rather than folded into the number. The Division of Taxation's sales tax guide lists “Cleaning Services (janitorial)” as taxable on page 15 of its July 2022 revision. Being precise: that entry is unqualified and the guide does not name residential house cleaning separately, while the same table does carve out other residential work — “Chimney Sweeping (residential)” sits exempt a line above. So this is a reading of an unqualified entry rather than a printed answer to the residential question. Qualifying exempt organisations can present their New Jersey exemption certificate and we will honour it.
Three business days, in writing, on anything signed in your home or your building. That is this company's policy, offered as a policy rather than dressed up as a right you already hold — and the distinction is deliberate. For commercial work the federal cooling-off rule never applies, because it is limited to services bought primarily for personal, family or household purposes. For residential work two of its exclusions may fit, and one of them is worded for maintenance upon the buyer's personal property, where no guidance settles whether cleaning a house qualifies. Rather than argue about which way that falls, the window is simply given. Business days exclude Sundays and federal holidays, and stronger state or local rules are preserved.
Two answers, because it is two questions. The company has not: Robo Facility Services LLC was formed in New Jersey on 26 August 2026, has cleaned no building under this entity, and is taking on its first accounts, which is why the coverage above is stated the way it actually stands. The person running it has: he has worked in this trade for more than fifteen years — offices, medical and dental suites, warehouses and distribution centres, post-construction work, homes and government buildings — and formed the LLC because he wanted to work for himself rather than for someone else. That work was done for other people and is not this company's to show, which includes references: those accounts were not his, and no reference from those years is offered here. The government buildings in that list are a fact about the person and not a claim that this company is set up to bid public work — that turns on a Business Registration Certificate and, for work under the Prevailing Wage Act, a Public Works Contractor Registration, and neither is claimed here. Keep the two apart, because only one of them is checkable by a stranger — the years are the owner's and you have his word for them, while the company's record is whatever the state tools above return, and today they return nothing. What stands in place of a track record is the rest of this page: registration numbers you can put into state tools without our permission, a plain account of what insurance and bonding do and do not do, and a list of what is not claimed. No prepayment is required. This page is updated with each effective date the day it lands.
Sources
Published 6 September 2026. Federal and State citations are to the regulation, the enacted chapter law and the agency page as retrieved on that date. Where a State page could not be read directly — the Division of Consumer Affairs serves a CAPTCHA to automated retrieval — the fact was taken from a dated archive capture and this page says so rather than presenting it as read live. Every lookup URL above was opened and run before it was published.
Send the certificate-holder language, any additional-insured requirements, and the vendor portal and document list if a building uses one, and the packet is assembled per building at award. Everything above is checkable before you speak to anyone.
